Similar to Facebook, Twitter is great for building relationships with
library patrons and is not reliant on face to face interaction. It is also
great for monitoring and responding to
feedback and enquiries.
Although I personally do not use twitter, as Facebook is my preference,
it is very easy to see how effectively libraries can connect with their patrons
using Twitter.
With a 140 character word limit (nowhere near enough for what I like to
write) libraries can shoot off quick snippets of information to their followers
tweet feed. Also it is generally much more acceptable to post multiple tweets
in a day, where on Facebook, people tend to get annoyed if you post more than a
couple.
Twitter is great for communicating opening hours, special closures, and
upcoming events.
Twitter can be used well for promoting new books, authors and spreading
news about important library related events such as Cooking for Copyright.
Libraries can easily post photos and videos, provide links, and promote
new items in their collection.
My local library network, the Geelong Regional Libraries, have tweeted
many updates on the new Geelong Library. I am very much looking forward to the
opening in a couple of weeks.
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